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Q：
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What is a Travel Agency License in Malaysia?
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A：
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A Travel Agency License is an approval issued by the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) under the Tourism Industry Act 1992, allowing a company to legally operate as a travel or tour operator in Malaysia.
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Q：
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Who needs a Travel Agency License?
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A：
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Any business that provides the following services must obtain a Travel Agency License:
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Organising inbound or outbound tours
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Booking and selling flight tickets, hotel rooms, or tour packages
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Acting as a travel agent or tour guide provider
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Providing transport or travel-related services to tourists
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Q：
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What types of Travel Agency Licenses are available?
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A：
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MOTAC offers three main categories:
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Inbound Tour Operator License
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Outbound Tour Operator License
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Ticketing / Travel Agency License
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Q：
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Does MOTAC conduct a site visit for travel agency license applications?
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A：
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Yes, MOTAC will conduct a physical site inspection of your office to ensure it meets operational standards, including proper signage, office setup, and staff presence.
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Q：
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Is there a financial requirement for applying?
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A：
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Yes. MOTAC requires applicants to demonstrate financial capability to operate the travel business, usually through the minimum paid-up capital, ensuring the agency can meet operational and client obligations.
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